Support And Resources
The CDCP is a federal program that helps eligible Canadians without private dental insurance access essential dental care, with coverage based on household income.
To apply, visit Apply - Canadian Dental Care Plan - Canada.ca, or call 1-833-537-4342 to speak to an agent.
CPP Disability Benefits provide a monthly payment to eligible CPP contributors between the ages of 18 and 65 who have a severe and prolonged disability that prevents regular work.
For more information, visit, Canada Pension Plan disability benefits - Canada.ca or call 1-800-277-9914.
The CRA is responsible for administering tax laws, collecting taxes, and delivering social and economic benefit programs to individuals and businesses.
For assistance, login to your CRA Account. To speak to someone on the phone, call:
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Individuals: 1 (800) 959-8281
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Benefits: 1 (800) 387-1193
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Business: 1 (800) 959-5525
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IRCC manages Canada’s immigration system, citizenship processes, refugee programs, and passports. It provides online tools to apply for visas, permits, permanent residence, citizenship, and to check application status.
To manage your current application or get the information you need to apply, visit Your IRCC application - Canada.ca, or call 1-888-242-2100.
Many services, including birth certificates, marriage licenses, driver's licenses, and health cards, are the responsibility of your provincial or territorial government. For more information, click on the name of your province or territory.
Many Service Canada needs can now be managed online through MyServiceCanada, including the Canadian Dental Care Plan, Employment Insurance (EI), Canada Pension Plan (CPP), Old Age Security (OAS), passport applications, and National Student Loans.
If you need to speak to someone via the phone, call 1 (800) 622-6232.
VAC offers services and benefits to current or former members of the Canadian Armed Forces or Royal Canadian Mounted Police, and their family members.
Find information on VAC programs at Home - Veterans Affairs Canada | Veterans Affairs Canada. By phone, call 1 (866) 522-2122.
The VAC Assistance Service can also provide psychological support, 24 hours a day, 365 days a year, to CAF Veterans, former RCMP members, their families, and caregivers, at no cost. You do not need to be a client of VAC to receive services: call 1 (800) 268-7708.
The office of your Member of Parliament (MP) can act as an advocate and liaison between constituents and federal government agencies. If you aren't sure who your MP is, visit Voter Information Service - Find your electoral district.
While MPs cannot override government decisions or guarantee a particular outcome, their constituency staff can often help residents navigate federal programs and resolve administrative problems.
An MP’s office may be able to:
- Make inquiries on a constituent’s behalf with federal departments and agencies, such as Immigration, Refugees and Citizenship Canada, the Canada Revenue Agency, Service Canada, Veterans Affairs Canada, or Employment and Social Development Canada.
- Help clarify the status of an application or file, particularly where there have been delays, communication problems, or unusual circumstances.
- Help constituents understand federal processes, identify the appropriate department, and determine what information or documentation may be required.
- Raise concerns about administrative problems and request that a department review or respond to a constituent’s case.
- Assist with federal benefits and services, including passports, immigration matters, Employment Insurance, pensions, tax-related issues, and other government programs.
MP offices generally cannot provide legal advice, change legislation, overturn decisions made independently by government bodies, or give preferential treatment simply because someone is a constituent. Their role is principally to help constituents communicate with the federal government and ensure that their concerns receive appropriate attention.
So, if you’re struggling to deal with a federal government agency, you should reach out to your MP’s office for assistance.
If you live in the Halifax area, and have tried (successfully or not) to get assistance from your MP, click the link to tell us about your experience.